Privacy Policy

Rock Ridge Ventures ("we," "us," or "our") operates rockridgebuilt.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Information you give us: name, email address, mobile phone number, property address and details, and the contents of messages you send through our forms, by email, by phone, or by text.
• Consent records: the date, time, and method by which you agreed to receive text messages from us.
• Usage information: basic technical data such as browser type, device type, and pages visited, collected through standard web analytics.

How we use information

• To respond to your inquiry and communicate with you about your property or request.
• To send text messages you have consented to receive.
• To evaluate, negotiate, and complete real estate transactions.
• To maintain records, comply with law, and improve our website and services.

Mobile information and SMS

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties for marketing purposes. We share mobile information only with subcontractors and service providers — such as our SMS platform provider and our customer relationship management system — solely to deliver and support the messaging service.

You can stop receiving text messages at any time by replying STOP, or by contacting us. Full details are in our SMS Terms & Conditions.

How we share other information

We may share non-mobile information with service providers who help us operate our business (for example, hosting, email, and form providers), with professionals involved in a transaction such as attorneys, title companies, and lenders, and when required by law or to protect our legal rights. We do not sell your personal information.

Data retention

We keep personal information for as long as needed to respond to your request, complete a transaction, and satisfy legal, tax, and recordkeeping obligations, including records of SMS consent and opt-out.

Security

We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

• Reply STOP to any text message to opt out of SMS.
• Unsubscribe from marketing emails using the link in the email.
• Request access to, correction of, or deletion of your personal information by contacting us at rob@rockridgebuilt.com. We will respond as required by applicable law.

Children's privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from them.

Third-party links and forms

Our website includes an embedded property inquiry form hosted by a third-party provider. Information you submit through it is processed on our behalf under this policy and the provider's own terms. Links to other websites are governed by those sites' policies.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

Contact us

Rock Ridge Ventures
4117 Hillsboro Pike, Ste 103-359, Nashville, TN 37215
(615) 674-6609 · rob@rockridgebuilt.com